At Gharyard, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
📅 Returns
We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.
To be eligible for a return, your item must be:
📦 In the same condition that you received it
🚫 Unworn or unused
🏷️ With tags
📦 In its original packaging
🧾 Accompanied by the receipt or proof of purchase
📨 How to Start a Return
To initiate a return, please contact us at support@gharyard.in.
Return Address:
Paul Enterprises
10 Rabindra Sarani, Nimta
Kolkata – 700049
West Bengal, India
If your return is accepted, we’ll send you a free return shipping label and instructions on how and where to send your package.
⚠️ Items sent back to us without first requesting a return will not be accepted.
📧 You can always contact us at support@gharyard.in for any return-related questions.
🛠️ Damages and Issues
Please inspect your order upon delivery. If your item is defective, damaged, or you receive the wrong item, contact us immediately so we can evaluate the issue and make it right.
🚫 Exceptions / Non-Returnable Items
Some items cannot be returned, including:
🥀 Perishable goods (e.g., food, flowers, plants)
🎁 Custom or personalised items
🧴 Personal care products (e.g., beauty items)
🔥 Hazardous materials, flammable liquids, or gases
🏷️ Sale items and gift cards
If you're unsure about your item’s eligibility, feel free to contact us.
🔄 Exchanges
To exchange an item, please return the original item first. Once the return is accepted, you can place a new order for the replacement.
🇪🇺 European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason.
To qualify:
✅ The item must be unused, with tags, and in original packaging
🧾 Proof of purchase is required
💰 Refunds
Once we receive and inspect your return, we’ll notify you if the refund is approved.
If approved, your refund will be processed to your original payment method within 10 business days.
⏳ Please note:
It may take additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your return was approved, please contact us at support@gharyard.in.