Privacy Policy
Effective Date
This Privacy Policy is effective from the date it is published on www.gharyard.in and remains in effect until updated or replaced.
Introduction
Welcome to Gharyard, an online shopping platform operated by Itemzy Ventures. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information whenever you visit our website, place an order, contact our support team, or use any of our services.
By accessing or using www.gharyard.in, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Information We Collect
To provide our services efficiently, we may collect different types of information depending on how you interact with our website.
Personal Information
When you place an order, register an account, or contact us, we may collect:
- Full Name
- Email Address
- Mobile Number
- Shipping Address
- Billing Address
- PIN Code
- State and Country
Order & Transaction Information
When you purchase products from Gharyard, we may collect:
- Order Number
- Purchased Products
- Quantity Ordered
- Order Value
- Payment Status
- Delivery Status
- Return or Refund Requests
- Customer Support Records
Payment Information
Payments on Gharyard are processed through trusted third-party payment gateways.
Depending on the payment method selected, payment processors may collect information necessary to complete your transaction.
Important: Gharyard does not store your complete:
- Credit Card Number
- Debit Card Number
- CVV
- UPI PIN
- Net Banking Password
- Wallet Password
All payment information is securely processed by PCI-DSS-compliant payment service providers.
Device & Technical Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Type
- Operating System
- Language Preference
- Time Zone
- Referral Source
- Website Usage Data
- Cookies and Similar Technologies
This information helps us improve website performance and user experience.
How We Collect Your Information
We collect information through several methods.
Information You Provide
You provide information when you:
- Place an order
- Create an account
- Contact Customer Support
- Subscribe to newsletters
- Participate in promotions
- Submit reviews or feedback
Automatically Collected Information
Certain information is collected automatically through:
- Cookies
- Browser Technologies
- Analytics Services
- Device Information
Information from Third Parties
We may receive limited information from trusted third-party providers, including:
- Payment Gateway Providers
- Courier Partners
- Fraud Prevention Services
- Marketing Platforms
- Shopify Platform Services
How We Use Your Information
Your personal information helps us provide a better shopping experience.
We use your information to:
- Process and confirm orders
- Deliver products
- Verify payments
- Prevent fraudulent transactions
- Manage customer accounts
- Respond to customer inquiries
- Provide order updates
- Improve our products and services
- Personalise your shopping experience
- Analyse website performance
- Comply with legal obligations
Marketing Communications
With your consent, we may send:
- Promotional Offers
- Product Recommendations
- Festival Offers
- Discount Coupons
- New Arrival Notifications
- Service Updates
You can unsubscribe from promotional communications at any time using the unsubscribe option or by contacting us.
Cookies & Tracking Technologies
Gharyard uses cookies and similar technologies to:
Essential Cookies
Required for:
- Shopping Cart
- Login Sessions
- Secure Checkout
- Website Security
Performance Cookies
Help us understand:
- Popular Pages
- Website Speed
- Customer Behaviour
- Navigation Flow
Marketing Cookies
May be used to display relevant advertisements based on your browsing activity.
You may disable cookies through your browser settings, although certain website features may not function correctly.
Sharing of Information
We respect your privacy.
We do not sell or rent your personal information to third parties.
However, we may share limited information with trusted partners when necessary.
Payment Providers
To securely process online payments.
Shipping Partners
To deliver your orders and provide shipment tracking.
Technology Providers
Including:
- Shopify
- Website Hosting Services
- Analytics Providers
- Security Services
Legal Authorities
We may disclose information when required by:
- Applicable Laws
- Court Orders
- Government Authorities
- Regulatory Agencies
Data Security
Protecting customer information is one of our highest priorities.
We implement appropriate security measures, including:
- SSL Encryption
- Secure Payment Processing
- Restricted Employee Access
- Firewalls
- Secure Servers
- Regular Security Monitoring
While we strive to protect your information, no online system can guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to:
- Complete Transactions
- Provide Customer Support
- Process Returns & Refunds
- Comply with Tax Laws
- Meet Legal Requirements
- Resolve Disputes
After the applicable retention period, information may be securely deleted or anonymised.
Your Privacy Rights
Depending on applicable law, you may request to:
Access Your Information
Request details about the personal information we hold.
Correct Information
Update inaccurate or incomplete personal information.
Delete Information
Request deletion of your personal information where legally permitted.
Withdraw Consent
Withdraw consent for marketing communications at any time.
Request Data Copy
Request a copy of your personal information in a commonly used format.
To exercise these rights, please contact us using the contact details below.
Third-Party Websites
Our website may contain links to third-party websites.
Once you leave www.gharyard.in, we are not responsible for the privacy practices, content, or security of those external websites.
We encourage you to review their privacy policies before sharing personal information.
Children's Privacy
Gharyard is intended for individuals who are legally capable of entering into binding contracts under applicable law.
We do not knowingly collect personal information from children.
If we become aware that personal information from a child has been submitted to us, we will take reasonable steps to remove it.
International Data Transfers
Some of our technology providers may process data outside India.
Where such transfers occur, appropriate contractual and security safeguards are implemented to protect your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in business operations
- Legal or regulatory requirements
- Technology improvements
- Service enhancements
The updated Privacy Policy will always be published on this page along with the revised Effective Date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.
Business Information
Business Name: Itemzy Ventures
Brand Name: Gharyard
Website: https://gharyard.in
Customer Support
Email: support@gharyard.in
WhatsApp: +91 9674045585
Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST
Business Address
Itemzy Ventures
110, Rabindra Sarani
Nimta, Kolkata – 700049
West Bengal, India