Privacy policy

Gharyard, operated by Paul Enterprises, manages this website (www.gharyard.in), including all related features, tools, products, and services (the “Services”), to provide you with a secure and personalised shopping experience. Gharyard is powered by Shopify, which enables us to deliver and optimise these Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you access or use our Services, place an order, or communicate with us. By using any of our Services, you agree to the terms of this Privacy Policy.

We may collect various types of personal information depending on how you interact with our Services. This includes your contact information (such as name, email address, phone number, shipping and billing addresses), payment details (like credit/debit card numbers, transaction IDs, and billing info), account information (including login credentials, preferences, and settings), order and transaction history (items viewed, added to cart, purchased, returned, or exchanged), communication records (emails, chats, and support inquiries), device and technical data (such as IP address, browser type, and device ID), and general usage data (like time spent on site and pages visited).

We collect personal information directly from you when you register, place an order, or contact us; automatically through cookies, analytics tools, and your device when you browse our site; from service providers like payment processors and shipping partners; and third-party platforms, such as social media and advertising networks, if you interact with our content there.

Your personal information is used to provide and improve our Services — including processing orders, managing your account, handling returns, offering support, and personalising your experience. It also helps us with marketing and promotions, including newsletters and personalised advertisements, as well as detecting and responding to security threats and fraudulent activity. We use this information to communicate with you, confirm orders, respond to inquiries, and provide important updates. We may also process your information to comply with legal requirements, respond to regulatory requests, or protect our rights.

We may share your data with Shopify, which powers our online store and supports its core functionality. We also work with other service providers for shipping, payment processing, and analytics. Marketing partners may help us display personalised ads, subject to applicable law. In certain cases, we may share your information with legal authorities, especially if required by law or to respond to legal actions. Information may also be shared with our affiliates as part of business operations or restructuring, or with third parties when you give us explicit consent to do so.

Since our store is hosted on Shopify, your data may be processed according to their privacy practices. Shopify may also use information collected from your interaction with our website (and other Shopify-hosted stores) to improve its platform. You can learn more in the Shopify Privacy Policy or manage your data preferences via the Shopify Privacy Portal.

Please note that our Services may link to external websites not controlled by us. We are not responsible for their content, privacy practices, or security measures. We recommend reviewing their privacy policies before engaging with those websites.

Our Services are not intended for children under the legal age of majority in your jurisdiction, and we do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

We use reasonable security measures to protect your data. However, no digital system is 100% secure, so we advise you not to share sensitive personal information through unsecured channels. We retain your data only as long as necessary to process your orders, provide support, and meet legal obligations.

Depending on your location, you may have the right to access your data, request deletion, correct inaccuracies, request a copy of your data, or opt out of promotional emails. To exercise any of these rights, please contact us directly. We may ask for identity verification before fulfilling certain requests. You may also designate an authorised representative to request on your behalf.

If you have any concerns about how we handle your data, you are encouraged to contact us. Depending on your location, you may also file a complaint with your regional data protection authority.

Your information may be transferred to and stored in countries outside of India. Where required, we implement appropriate legal safeguards (such as standard contractual clauses) to ensure your information is protected.

We may update this Privacy Policy periodically to reflect changes in our business, technologies, or legal requirements. Any updates will be posted on this page along with the new "Effective Date." By continuing to use our Services after the changes, you agree to the revised policy.

For any questions, concerns, or privacy-related requests, you can reach us at:
Email: support@gharyard.in
Phone/WhatsApp: +91 9674045585
Address: Paul Enterprises, 110 Rabindra Sarani, Nimta, Kolkata – 700049, West Bengal, India.