Privacy policy

Last updated: August 1, 2025

Gharyard, operated by Paul Enterprises, manages this website (www.gharyard.in), including all related features, tools, products, and services (the “Services”), to provide you with a secure and personalised shopping experience. Gharyard is powered by Shopify, which enables us to deliver and optimise these Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you access or use our Services, place an order, or communicate with us. By using any of our Services, you agree to the terms of this Privacy Policy.

Personal Information We Collect

We may collect the following types of personal information depending on how you interact with our Services:

  • Contact Information: Name, email address, phone number, shipping and billing addresses

  • Payment Details: Credit/debit card numbers, transaction IDs, and billing information

  • Account Information: Login credentials, settings, and preferences

  • Order and Transaction History: Items viewed, added to cart, purchased, returned, or exchanged

  • Communication Records: Information you share in emails, chats, or support inquiries

  • Device and Technical Data: IP address, browser type, device ID, and browsing activity

  • Usage Data: Time spent, pages visited, and how you navigate the site

How We Collect Personal Information

We collect personal information from the following sources:

  • Directly from you when you register, place an order, or contact us

  • Automatically through cookies, analytics tools, and device data when you browse our site

  • From service providers, such as payment processors and shipping partners

  • From third-party platforms, such as ad networks or social media, if you interact with our content

How We Use Personal Information

We use your personal information for the following purposes:

  • To Provide and Improve Services: Process your orders, manage your account, handle returns, offer customer support, and personalise your experience

  • For Marketing and Promotions: Send newsletters, offers, or display personalised ads

  • For Security and Fraud Prevention: Detect and respond to suspicious or harmful activities

  • To Communicate with You: Respond to inquiries, confirm orders, and provide updates

  • To Meet Legal Requirements: Comply with applicable laws, respond to legal processes, and protect our rights

Disclosure of Personal Information

We may share your personal information with:

  • Shopify, which powers our store and supports core functionality

  • Service providers, including shipping, payment processing, and analytics tools

  • Marketing partners to offer personalised advertising (where allowed by law)

  • Legal authorities, when required by law or to respond to legal actions

  • Our affiliates, as part of internal operations or restructuring

  • Third parties, when you authorise or direct us to do so

Shopify’s Role

Our store is hosted on Shopify, which processes your data according to its privacy policies. Shopify may use information collected from your interaction with our website and other stores it powers to improve its platform.

For more information, please visit the Shopify Privacy Policy or manage your data rights at the Shopify Privacy Portal.

Third-Party Links

Our Services may link to external websites not operated by us. We are not responsible for the content, privacy practices, or security of those websites. Please review their respective privacy policies when you visit them.

Children’s Privacy

Our Services are not intended for children under the legal age of majority in your jurisdiction. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Data Security and Retention

We implement reasonable security measures to protect your personal information. However, no system is completely secure. We advise against sending sensitive information through unencrypted channels.

We retain your data only as long as necessary for order processing, legal compliance, and customer service.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you

  • Deletion: Ask us to delete your personal information

  • Correction: Update or correct inaccurate information

  • Data Portability: Request your data in a structured format

  • Opt-out: Unsubscribe from promotional emails anytime

To exercise your rights, contact us using the information below. We may need to verify your identity before processing your request.

We will not discriminate against you for exercising your rights. You may also appoint an authorised agent to act on your behalf, subject to verification.

Complaints

If you have concerns about how we process your data, please do not hesitate to contact us. Depending on your jurisdiction, you may also complain to your local data protection authority.

International Transfers

Your data may be transferred to and stored in countries outside of India. Where required, we use appropriate legal safeguards, such as standard contractual clauses, to ensure the protection of your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Effective Date." Continued use of the Services after such updates constitutes your agreement to the revised policy.

Contact Information

If you have questions, requests, or complaints related to this Privacy Policy, you can reach us at:

Email: support@gharyard.in
Phone/WhatsApp: +91 9674045585
Address:
Paul Enterprises
110 Rabindra Sarani, Nimta
Kolkata – 700049
West Bengal, India